Last updated: April 2026

Paran IT Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

Who we are

Paran IT Limited is an IT support and consultancy business based in Auckland, New Zealand. Our website address is https://paran.co.nz. You can contact us at support@paran.co.nz or by calling +64 21 847 130.

Information we collect

When you use our website or services, we may collect the following personal information:

• Your name and contact details (email, phone number) when you submit a contact form or enquire about our services
• Information you voluntarily provide in messages or emails to us
• Basic technical information about your visit (IP address, browser type, pages viewed) collected via standard web server logs

How we use your information

We use the personal information you provide to:

• Respond to your enquiries and provide the services you request
• Communicate with you about your account, service, or support requests
• Improve our website and services
• Comply with our legal obligations

We will not use your personal information for any purpose other than what it was collected for, without your consent, unless required or permitted by law.

Sharing your information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who help us operate our business (such as email hosting or website hosting providers), under confidentiality obligations
• When required by law, regulation, or lawful request from government authorities
• To protect our rights, property, or safety, or those of our clients or the public

How we store your information

We take reasonable steps to protect your personal information from loss, unauthorised access, modification, or disclosure. Information submitted through our website is transmitted over a secure (HTTPS) connection and stored on servers with appropriate access controls.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to any personal information we hold about you
• Request correction of any information that is inaccurate, incomplete, or out of date
• Request deletion of your personal information (subject to our legal obligations to retain certain records)
• Withdraw consent for us to use your information at any time

To exercise any of these rights, please contact us at support@paran.co.nz.

Cookies

Our website uses minimal cookies necessary for basic site functionality. We do not use tracking cookies or third-party advertising cookies. Your browser can be set to refuse cookies if you prefer, though this may affect some site functionality.

Third-party services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the “Last updated” date at the top reflecting when changes were made.

Complaints

If you have any concerns about how we handle your personal information, please contact us first at support@paran.co.nz. If you are not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner of New Zealand (https://www.privacy.org.nz).

Contact us

Paran IT Limited
Email: support@paran.co.nz
Phone: +64 21 847 130
Post: PO Box 105466, Auckland City 1143, New Zealand